Last updated: 05-16-2025
Welcome to FRED Brand, located at Arnhemsebovenweg 13, 3971 MA Driebergen. By using our webshop and ordering products, you agree to the following terms and conditions. Please read them carefully.
1. Identity of the entrepreneur
FRED Brand (part of LearnHero BV)
Arnhemsebovenweg 13, 3971 MA Driebergen
Email: info@fredbrand.com
Chamber of Commerce number: 77720067
VAT number: NL861107949B01
2. Applicability
These terms and conditions apply to all offers, orders, and agreements concluded via the FRED Brand webshop.
3. The offer
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The offer contains a clear description of the products, including prices and any additional costs.
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Prices exclude VAT unless stated otherwise.
4. Orders and payments
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Payment can be made via the payment methods offered on the webshop.
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After a successful payment, you will receive an order confirmation by email.
5. Delivery
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Orders are delivered to the address specified during the order process.
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FRED Brand aims to ship products within the indicated delivery time. In case of delay, you will be informed in a timely manner.
6. Right of withdrawal
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You have the right to cancel your order within 14 days of receipt without giving any reason.
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The product must be returned unused and in its original packaging.
7. Returns
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Returns are free of charge. Request a return label via our website, email, or Bol.com.
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The purchase amount will be refunded within 5 working days after receipt of the return.
8. Liability
FRED Brand is not liable for damage resulting from improper use of the products.
9. Complaints procedure
Complaints can be submitted via info@fredbrand.com. We aim to respond within 14 days.
10. Applicable law
Dutch law applies to these terms and conditions.