At FRED Brand, we strive to ensure you are 100% satisfied with your purchase. If you are not satisfied, we make returning it as easy as possible. Below you will find all the information regarding our return policy.
Return Conditions
- You can return your product within 14 days of receipt.
- Returns are free of charge.
- Please ensure the product is returned in its original condition and, where reasonably possible, in the original packaging.
How to Return?
You can easily return your product in the following ways:
- Via our website:
- Request a return label via our website.
- Print the label and stick it on the packaging.
- By email:
- Send an email to info@fredbrand.com with your order number and reason for return.
- You will receive a return label from us to send the product back.
- Via Bol.com:
- If you placed your order via Bol.com, you can also easily register your return there.
Return Address
You can send your return to:
FRED Brand
Arnhemsebovenweg 13
3971 MA Driebergen
Refund
- Once we have received and checked your return, the full purchase amount will be refunded to your account within 5 working days.
- Do you have questions about your return or refund? Feel free to contact us via info@fredbrand.com.
Questions?
Do you have any more questions about our return policy? Feel free to contact our customer service via info@fredbrand.com. We are happy to help!
At FRED Brand, we don’t just take care of great hair, but also a smooth and worry-free return experience. 😊
